Zaha joined the IIJ as a Communications Assistant in 2024, where she supports the Institute’s strategic communications and public engagement initiatives. In her role, she develops and manages public-facing communications, contributes to outreach campaigns, oversees digital content, and helps strengthen the Institute’s engagement with partners, stakeholders, and wider audiences.
She holds a BA in Product Design from Nuova Accademia di Belle Arti in Milan, Italy, and is currently pursuing an MA in Public Policy Leadership, reflecting her commitment to advancing effective governance and evidence-informed public policy. Her academic and professional interests focus on good governance, institutional resilience, and the role of strategic communications in promoting transparency, public trust, and civic engagement. Prior to joining the IIJ, Zaha worked across Italy and the Middle East in design, communications, and community management, bringing a multidisciplinary and user-centered perspective to public affairs and stakeholder engagement.